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Re: error while login into Prod server

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Hello Mohit,

 

 

- Are other users also facing this problem?

- Check if you have entered the correct system name in System section.

- Check if there is a CMS running on the BO Server machine.

- Are you able to login to CCM with the same credentials?

 

 

Check if the CMS is able to communicate with the CMS database and if it is running with a Service Account in case of a clustered\distributed environment.

 

Regards,

Vaidehi


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