Follow the note: 2071236 - BI 4.1 Client tool Error:Your session timed out. Close the Java interface and log on again
Symptom
Error:Your session timed out. Close the Java interface and log on again. on BI 4.1
Environment
- BI 4.1
- Windows 7
Reproducing the Issue
- Install BI 4.1 client tools
- Open Web Intelligence rich client
Cause
- Run Process monitor on the client machine where rich client is not opening
- Windows antivirus stopping the WebiRichClient.exe from execution
Resolution
- Add the WebiRichClient.exe to exclusion list of Antivirus
- Run client tools