Hi All,
I have an issue with one of our production servers whereby the stats for Capacity for the host are missing.
I've checked the Extractors in the Extractor Framework and they are all green, I've even re-ran the Technical Monitoring > Setup Monitoring & Reporting steps again with no errors.
So I can't understand why it appears to be not working. The only thing that did cause concern was the fact that the logical hostname for this server was also entered on the DR box and got listed incorrectly in LMDB for this system. So I stopped and removed the monitoring for the DR server to see if this helped. Well it has corrected the hostname/IP associated and Root Cause analysis is working properly now. I should mention that the Capacity stats were coming through for this server or at least that's what it looked like at first. Turns out these stats were from the DR server!
So I am at a loss as to what needs to be done to fix this problem.
Any suggestions of where I can look?
Thanks
Craig